System doesn’t recognize hd

[OZZ_Z]

Envy x360

[Raj_05]

Hi @OZZ_Z,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy x360 isn't recognizing your hard drive, there could be a few potential reasons for this issue. Here are some steps you can take to troubleshoot.

• Check physical connections: Ensure that all cables connecting your hard drive to your laptop are securely plugged in. If you're using an external hard drive, try connecting it to a different USB port.
• Restart your computer: Sometimes a simple restart can resolve software issues that may be causing the problem.
• Update drivers: Make sure that your hard drive drivers are up to date. You can do this through the Device Manager in Windows or using the software provided by the HP.
• Check for disk errors: Use Windows' built-in disk checking tool to scan for and repair any errors on your hard drive.
• BIOS settings: Check your BIOS settings to ensure that the hard drive is recognized there. If it's not, there may be a hardware issue.
• Test with another device: If possible, try connecting the hard drive to another computer to see if it's recognized there. This will help determine if the issue is with the hard drive or your laptop.
• Hardware issue: If none of the above steps resolve the issue, there may be a hardware problem with either your hard drive or your laptop's storage controller. 

By going through these steps, you should be able to identify and hopefully resolve the issue with your hard drive not being recognized by your HP Envy x360.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support