System lag

[Zer01]

My laptop has suddenly started lagging. This has never happened before. The problem started not too long ago (maybe 2-3 weeks). The problem occurs after being ingame or idling. The system suddenly turns into what i can describe as <30hz. I went into my favorite game and checked the Frames Per Second there. It was 120 although it felt like 30-20 FPS. I dont know what to do and i cant buy a new computer for 1-2 years, so that means i dont wanna lose this one. I really need help. The problem gets fixed by restarting the Laptop and it doesnt occur for some time but in the same session it happens again.

Again my whole system is like this its "Choppy". Mouse lag also occurs, but i think its the same problem as the fps.
Specs:
-GTX 1070

-I7 8750H 2.2GHZ
-16 GB RAM
-SSD c: and D:HDD

[Zer01]

The whole system... not only the game

[asmita6658]

Hi @Zer01

Welcome to the HP Support Community. I'd be happy to assist you with the system performance issue. 

Try these steps to update the computer - 

Step 2 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 3 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Download and install the BIOS and Chipset driver from this link. 

You may also refer to this document - Improving Latency and Reducing Lag 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Zer01]

But how do i know which drivers i install? There are so many options i just do not know

[asmita6658]

Hi @Zer01

What's the version of Win 10 installed on the computer? 

Try these steps to find out - 

1.) Select the Start  button > Settings  > System  > About .

2.) Under Windows specifications, check which edition and version of Windows your device is running.

Let me know. 

[Zer01]

Version 1909

[asmita6658]

@Zer01

Download and install the BIOS from thus link. 

Try updating the computer using these steps - 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

[Zer01]

I've found the problem- Thermal throttling.
But i still got performance issues.The laptop when i first got it was a beast but now..... its a bit too slow for me.
Games lag and cant hold their fps consistently.
My disk space is plenty 150 in c: and 527 in d:
Should i use the hp support tab "Software and drivers"? But i got a question for that tab. How do you use it? I do not know which ones i should install

[asmita6658]

@Zer01

Please install all the updates listed under HP Support Assistant. 

You may also try this guided troubleshooter. 

[Zer01]

I've done both of those