• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ENVY x360 Laptop - 15m-ee0013dx
Microsoft Windows 10 (64-bit)

Hi everyone. Could anyone share a link to download the drivers for the touchscreen of the HP ENVY x360 - 15m-ee0013dx please?? Mine is not working after a fresh install.

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the W10 touchpad driver for your notebook:

 

Controlador - Portátil HP ENVY x360 - 15m-ee0013dx | Soporte al cliente de HP®

HP Recommended

Hi Paul. I need the driver for the touchSCREEN. This one is fot it as well?

HP Recommended

Hi:

 

Sorry.

 

I completely misread that.  The subject of your post indicates touchpad.

 

Unfortunately, there are no standalone touchscreen drivers.

 

What I suggest you do is to make a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.

 

Equipos HP de uso personal - Uso de la herramienta de recuperación de HP en la nube en Windows 11 y ...

 

Hopefully, that will restore touchscreen functionality to your notebook.

 

I have a HP 15-ee0047nr notebook which is in the same model series as yours, has the same processor and graphics and clean installed W11 and the touchscreen works fine for me.

 

I think a combination of the chipset and graphics drivers gets the touchscreen to work.

 

I installed the graphics and chipset drivers from AMD.

 

You may want to try that first before resorting to the factory reset option with the cloud recovery tool.

 

Chipset:  You want the first file listed under the W10 driver section.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

 

Graphics: You want the 1st driver under the W10 driver section.

 

AMD Ryzen™ 5 4500U Drivers & Support | AMD

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.