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HP Recommended

Hello,

Can someone introduce me a technician to fix my broken HP Envy touchscreen. The stylus pen broke it when mistakenly left it in between the screen and keyboard and closed up.

3 REPLIES 3
HP Recommended

Sorry, but we have no interface with technical services, so we have no way of requesting support from a technician for you.

 

But I will tell you that getting this fixed will cost you a FORTUNE -- even if it is under warranty, because basically, you "broke" it, and the warranty only covers manufacturing defects, not customer breakage.

 

You would need to find a local laptop repair facility and find out how much they will charge you to replace the screen -- but so not be surprised if that charge is a LOT more than simply replacing the laptop.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

My screen's cracked. Idk what to do. Can i ask you, how did you repair your touch screen. I don't have HP service center in my country, Kyrgyzstan. And i really confused about this trouble. If you guide me it will be cool. Thank you. 

Nuriza
HP Recommended

Sorry, but we are not repair technicians here, so we can not guide you through this.

 

You would have to find a local computer repair place to do this for you and we have no index of catalog of such companies to provide you.



I am a volunteer and I do not work for, nor represent, HP
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