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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- TRANSPARENT CIRCLES ON MY LAPTOP SCREEN

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04-24-2019 05:15 PM
Hello everyone
Since i removed the plastic that covered my screen computer, i noticed that the touch smart option that does not work anymore. And small circles (more like droplets) that are getting bigger are appearing on my screen computer.
What can i do ?
04-25-2019 04:14 PM
@Pavilion24 Just to clarify, did you check if the issue persists in BIOS? if not I recommend checking if the Touch is working on the BIOS screen (Accessed by tapping on F10 while restarting the computer).
If it works on bios, it's a software issue: please reinstall the display drivers, install the latest updates for the display adapters and BIOS, if the issue persists,
You could reinstall the windows using the recovery partition or the recovery media to fix the issue.
If it doesn't work on BIOS either, this could be a hardware malfunction.
P.S: Welcome to HP Forums! 😉
Let me know how that pans out,
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Riddle_Decipher
I am an HP Employee
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