Tablet mode does not activate when I flip my screen

[mmturr]

Whenever I flip my screen to use my laptop as a tablet, windows stopped to put it into tablet mode and it messes up how I interact with it. I have tried uninstalling the device from device manager, reinstalling windows and running diagnostics (which say everything is ok), but nothing works. 

[VikramTheGreat]

Hi @mmturr,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating this is when your HP convertible stops switching to tablet mode; it really disrupts the experience. Since you’ve already tried uninstalling drivers, reinstalling Windows, and diagnostics (which passed), this points to a sensor or configuration issue, not a hardware failure.

Here’s what we can do:

Why This Happens

• Rotation/Mode sensors disabled or corrupted.
• Intel Sensor Hub or HP-specific drivers are missing after reinstall.
• Registry or Windows settings for tablet mode are stuck.

Step 1: Check the Rotation Sensor

1. Press Win + R, type services.msc.
2. Find Sensor Monitoring Service → Make sure it’s running and Startup type = Automatic.

Step 2: Reinstall Sensor Drivers

• Open Device Manager → Sensors.
• Look for Intel Sensor Hub or HP 3D DriveGuard.
• If missing or generic, download from HP: Official HP® Support

(Choose chipset and accelerometer drivers.)

Step 3: Enable Auto-Rotation

• Go to Settings → System → Display.
• Scroll down and ensure Rotation lock is OFF.
• If the toggle is missing, the sensor driver isn’t loading correctly.

Step 4: Reset Tablet Mode Settings

• Open Settings → System → Tablet.
• Set When I use my device as a tablet → Always switch to tablet mode.

Step 5: BIOS Check

• Restart → Press F10 → Look for Action Keys / Sensor Settings.
• Ensure sensors are enabled.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat

[mmturr]

I tried all those things as well, but it didn’t work. 

[VikramTheGreat]

Hi @mmturr,

Thank you for getting back and letting me know that even after trying the steps, you still have trouble.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support