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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J84AV)
Microsoft Windows 11

Hi,

 

I play a lot of football manager and I thought this laptop would be great because you can switch it to tablet mode and play it that way also. However, when playing in tablet mode, whenever I click on an area that requires me to use the keyboard, the auto keyboard does not appear and I cannot type anything unless I switch it back to normal mode. Is there a way of getting the auto keyboard to flash up when this is needed? The auto keyboard does work when not playing the game (browsing internet for example). But only when I click the keyboard icon in the bottom right corner, it does not automatically appear when I want to type something.

 

When playing the game it is in full screen mode so the keyboard icon is not visible in the bottom right corner to be able to click it.

 

thanks

1 REPLY 1
HP Recommended

Hi @AndyMov,

 

Welcome to the HP Support Community

 

I understand you are facing a keyboard issue with your HP ENVY X360 15.6 Inch 2-In-1 Laptop PC 15-Ey0000. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

While you respond to that please try the below steps:

 

Update the BIOS & Keyboard drivers to resolve this issue

  • Here's the link to download and install the above updates: Click here

If the issue persists, then please update windows: Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them.

 

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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