Taskbar blankout at restart

[laxmish]

Respected Administrator and developers                                                                                                                                                                        My product Name is 15s-eq0xxx  and my laptop is acting from past   recent days    it is whenever I restart   my laptop my taskbar goes all blank and does not show any   app running not even the pinned apps    it stands out for more than 10 min              only the task view, search and touch keyboard     option are visible I want an immediate solution to my  and it has been only 3 months when I brought my laptop                                       

Hope you will understand my problem and should provide me permanent solution to it 

[praveen196]

@laxmish Welcome to HP Community!

I understand that the taskbar blank out at the restart

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you follow the below steps and check whether the issue is resolved.

If you have not disabled App Readiness:

1. Turn on the computer.

2. Wait 15 to 20 minutes, if necessary, for the boot process to complete and the Windows desktop to load.

3. Download and install HP Image Enhancement for System Logon.

4. Restart the computer after completing installation of the SoftPaq.

If you have previously disabled App Readiness:

1. Open Windows.

2. In the search field, type Services.

3. In the search results, click Services Desktop app.

4. Select App Readiness.

   

5. On the App Readiness properties page, in the General tab, set the Startup type to Manual.

   

6. Click Apply and OK to close the properties.

7. Download and install HP Image Enhancement for System Logon.

8. Restart the PC after completing installation of the SoftPaq.

If you continue facing the issue, follow the steps in the below article to continue troubleshooting.

https://support.hp.com/in-en/document/c03518165

Keep us posted,

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