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- Tearing my hair out at HP's intolerable customer service.

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09-12-2023 05:38 AM
Hi, I'm looking please for an authorised repair partner as my Spectre took a small knock and the screen is now 20% blank to the right hand side with a hard black line. HP seem unable to provide details of anyone that can help, having wasted a good half hour navigating their systems, I've drawn a blank, ay help much appreciated. Im based in West London.
09-16-2023 07:54 AM
Hi @FFS1975,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with your laptop display and may need repair.
This issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee