Terrible color using my HP Spectre laptop

[abghty]

The camera that came with my SPECTRE laptop makes me look horrificly white and pale. The purchase of an expensive, and high res external camera doesn't help at all. Which means, something in the software of the laptop is master controlling the camera inputs to show horrible webcam video in a pale and terrible manner.

When any camera (including the new, expensive external camera) is plugged into the laptop and is viewed side by side (6 inches away) to my cell phone camera the difference is massive. And mind you, I am viewing both inputs on the laptop screen.

The external camera is bringing its feed via the laptop while the cell phone is independently feeding through the same Wi-Fi to my SPECTRE laptop screen.

Expensive camera plugged into Spectre Laptop = grayed, hardly any color feed

Cell phone camera feed = beautiful colors

Regular Spectre camera that came with laptop = grayed, hardly any color feed

Model

HP Spectre x360 Convertible 15-df0xxx

System ID

8518

Product ID

4WW36UA#ABA

Memory Size

16384 MB RAM

BIOS Date

09/25/2019

BIOS Revision

F.32

Serial Number

[Personal Information Removed]

Operating System Image

18WW2S6T601#SABA#DABA

Installed OS version

2009 (10.0.19043)

[sandytechy20]

@abghty

Welcome to the HP support community.

This seems to be a webcam driver issue, you might need to uninstall the webcam driver.

To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on the Uninstall Device button.

Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

1. Go to “settings” and click on “update and security”.
2. Under tab “Windows update”, click on the icon “check for updates”.
3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.