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HP Recommended
hp spectre x360
Microsoft Windows 10 (64-bit)

The cursor is moving on its own like hell. My spectre x360 2 in 1 is a brand new one and is just 3 months old.

I didn't expect this from my laptop at all after spending about 1.2Lakh on this.

Please resolve this issue. This is a real heartbreak for a customer.

1 REPLY 1
HP Recommended

May be the problem is with touchscreen. Get it to HP service center, they will replace it, if there's hardware issue. One of my friend had same issue and HP team replaced it's touchscreen as it was in warantee that time.

I am also facing same issue with my HP x360 131tu, but bad luck is that my device is out of warantee.

 

 

Chirag R
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.