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- The HP Tilt Pen Impreza Dark Ask Silver Pen work and the HP ...

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05-01-2020 10:53 AM
Does the HP Tilt Pen Impreza Dark Ask Silver Pen (P/N 929863-001)work well with the HP Spectre 13-4193dx x 360 Convertible?
05-08-2020 05:24 PM
I reviewed your post and I understand that you want to know whether HP tilt pen work with your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the service guide for your computer and didn’t see any HP pen listed in the service guide (Link below). However, the pen should work fine with the computer, but I recommend you contact support and check once before you purchase it.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
05-08-2020 09:05 PM
The HP Parts Store does not reply to inquires about incomplete orders in a timely manner. I ordered the above subject pen with the assurance it would work with my laptop. I received the pen in less than a week, but without the charging cable! I was never informed of the need for a charging cable since my original pen was battery operated. What is HP's problem with responding to their customers? Only corporate customers get timely responses...Huh?
05-09-2020 09:14 AM
Thank you for the information.
I recommend you contact support and they will assist you in this regard. The support team will be able to send you the missing part and replace the pen if it is not working on your computer.
Cheers!
The_Fossette
I am an HP Employee