The Pen is not working properly in Power Point

[SangSanta]

Hi There, My pen is not working properly when Im taking the note using Powerpoint Lecture. When I am using the pen for writting note, the letter appear far to the left from the tip of the pen. It's so annoying that I can not take the note. I dont know what's happening. I have been trying to use it in "sticky note" it's ok to use but with Power Point I cant.  Can you please let me know what I can do to fix it.  Thank you so much! Sang Tran

[Echo_Lake]

@SangSanta

Thank you for posting on the HP Support Community.

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• To provide you with an accurate solution, I'll need a few more details:
• What is the product number of your notebook? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
• Is it an HP Tilt Pen? 
• Have you tried to "Calibrate the screen for pen or touch input" in Windows? Just search that in the Windows Start Menu and hit "Calibrate."
• Have you tried to update the Bios?

Keep me posted for further assistance.

[SangSanta]

• Did this happen after a recent window or software update?  =>I did not update any  window or software recently or before.
• Have you made any hardware/software changes? No I have not.
• To provide you with an accurate solution, I'll need a few more details:  My product is Hp Spectre x360 Convertible, MODEL 15-ch011dx. Pro ID: 2LV24UA#ABA .   contains Intel Radio Model : 9260NGW. 
• What is the product number of your notebook? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...). My phone number is (619) 892-6558. email :  sangtransd2013@gmail.com 
• Is it an HP Tilt Pen?  Yes it is
• Have you tried to "Calibrate the screen for pen or touch input" in Windows? Just search that in the Windows Start Menu and hit "Calibrate.". I have tried it but It did not work.
• Have you tried to update the Bios? How can I update the Bios?
• Thank you 

[Echo_Lake · Accepted solution]

@SangSanta

Thank you for posting back. 

Let's try this: https://support.hp.com/in-en/document/c04706945 Touch Screen Stylus Pen Is Inaccurate or Stops Working

Keep me posted.

[SangSanta]

Hi ECHO_LAKE 

the pen is working now after I did one more time for Pen Calibration. I think last time I did that but I did not restart my computer. Thank you for your help. I'm really appreciated. 

Sang Tran

[Riddle_Decipher]

@SangSanta Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute towards the solution.

If you wish to thank us for my efforts, you could click on "Accept as solution" on our post as the solution should help others too.