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Community Manager
Posts: 1,563
Member Since: ‎12-02-2014
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The Touchscreen on my Notebook does not Work

Product Name: Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

The Touchscreen on my Notebook desn't work, what can I do?

 

Bill

I am an HP employee, supporting the HP Experts who volunteer their time and technical knowledge to help others.
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Re: The Touchscreen on my Notebook does not Work

Hey,

 

The most common issue with touchscreens is that often people think they have a touchscreen when their computer actually didn't come with one.  (Seriously!)  If you have a touchscreen, go here for simple touch screen troubleshooting steps:  https://support.hp.com/us-en/document/c05348091 (05/01/2017)

 

-wes

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Professor
Posts: 1,305
Member Since: ‎12-05-2008
Message 2 of 2 (4,886 Views)

Re: The Touchscreen on my Notebook does not Work

[ Edited ]

Hey,

 

The most common issue with touchscreens is that often people think they have a touchscreen when their computer actually didn't come with one.  (Seriously!)  If you have a touchscreen, go here for simple touch screen troubleshooting steps:  https://support.hp.com/us-en/document/c05348091 (05/01/2017)

 

-wes


I am an HP employee.
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