cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
72
Flag Post

The backlight on my keyboard won't turn on

HP Recommended
HP Envy Laptop
Microsoft Windows 10 (64-bit)

The backlight on my keyboard won't turn on, as well at the light in the mute button and caps lock. It was working last night, but when i turned my laptop on, the lights would not work. Any ideas?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
30,878 30,827 2,553 3,856
Message 2 of 2
Flag Post
HP Recommended

@poseid0n you can always toggle the backlight & the other features by pressing the F5 or F4 (some models) key on the keyboard to turn the light on or off. It might be necessary to press the fn (function) key at the same time.

If the backlight icon  is not on the F5 key, look for the backlit keyboard key on the row of function keys.

Backlit keyboard key and fn keys highlighted

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

If the above doesn't work, please reinstall the keyboard drivers from the device manager and then, try again.

Look for the Fn lock key, and unlock the same, to check if that helps, as well.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation