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HP Recommended

NVIDIA is not listed.

 

When I try to install this driver, iy says that it is not appropriate for this computer, it says to go to the brand site...

HP Recommended

The problem is solved. The problem was a program - TeamViewer - that quits the control of these buttons.

 

Thanks for your support, Visruth.

HP Recommended

Glad that issue is resolved.

Thank you very much for your resolution and feedback.

HP Recommended

I'm having the same problem, and yes, I'm using Teamviewer..
Any idea if there is a fix for this probblem available?

HP Recommended

As I write above, the problem was TeamViewer that quits the control of these buttons.

Now, I don't remember how I configured it, but perhaps you must see TeamViewer configuration...

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