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‎11-04-2022 06:06 PM

HP Recommended
Product: HP ENVY - 17m-ce0013dx

My laptop is functioning well but I can no longer read several of the labels on the keypad.  The silver surface on several keys has worn off.  The keys are intended to be backlit so the letters are actually the see-through part of painted keys.  Are replacement keys available for those that can no longer be "read" because the finish on the keys has worn off?

Category:
1 REPLY 1

‎11-11-2022 12:46 AM

HP Recommended

Hi @EastCoastFan1,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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