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‎06-20-2021 04:35 AM

HP Recommended
Product: HP Chromebook - 14-ca023nr
Operating System: Chrome OS

The outer screen is blurry, while a screen recording showcases that the actual image on the computer is not. I was wondering if this "blurriness" is due to the screen seemingly being made of plastic. Take into consideration that this product has only been in use for what is now 2 days and was like this when opened.

Category:
1 person had the same question
1 REPLY 1

‎06-23-2021 12:59 PM

HP Recommended

@Ulyses

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the outer screen?
  • What are the troubleshooting steps you have tried so far?

Keep me posted for further assistance.

 

ECHO_LAKE
I am an HP Employee

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