The screen case is rising in Victus 16.1 gaming laptop

[GANDALF_11]

Rx hinge screen case risingSx hinge frontalRx hinge frontalfrontal hinge

Hello I saw this issue 3 month after purchase.

 The screen case of the Rx hinge is rising on Victus 16.1 gaming laptop.. and i think is going to rising more because it caused by opening e closing the screen case.

Looks like the case is using recycled plastics thats is instable and is going to rise.

[Rainbow23 · Accepted solution]

Hi @GANDALF_11,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing screen case and hinge issues with your Victus 16.1 gaming laptop.

This could be a hardware issue with the unit and may require repair. 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.

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