cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 3
64
Flag Post

The screen flickering is back

HP Recommended
Spectre
Microsoft Windows 10 (64-bit)

I reported this before and the internet is full of other people having this same screen flickering issue.   Does anyone own a HP Spectre where the screen works all the time?  I've tried all the solutions I found in response to the other posts, and like those that have posted, the problem persists.   This is a big deal!   

2 REPLIES 2
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

I meant to add that the flickering seemed to stop mysteriously after the first time I contacted support.   Worked fine for a while, but now it is back just as mysteriously.   I can't use it as a laptop anymore.  It has to be plugged into external monitors.

Reply
0 Kudos
HP Support Agent
HP Support Agent
1,204 1,204 38 47
Message 3 of 3
Flag Post
HP Recommended

Hi@MatthewRyan, Welcome to the HP Support Community!

 

I understand when you power on your laptop the screen keeps flickering on your laptop.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Does the issue persist in BIOS?

 

As you mentioned when you power on your laptop the screen keeps flickering on your laptop.

 

If the issue does not persist in BIOS try updating the graphics driver and BIOS on your PC.

 

Try performing a BIOS default on your PC and check if it helps.

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

 

Also, Uninstall the graphics driver from the device manager and install the latest drivers and BIOS from the links below.

 

Link to update the BIOS.

 

Also, update the graphics driver using this link.

 

You can try updating the drivers on your PC using an HP support assistant.

 

Refer to this article to know more information about using HP support assistant.

 

Refer to this article to further troubleshoot display issues with your PC.

 

If the screen is flickering in BIOS, it is certainly a hardware issue with your PC.

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation