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- The screen of my Hp Chromebook laptop keeps going black and ...

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1 REPLY 1
04-01-2020 09:36 AM
Welcome to HP Community
I have gone through your Post and would like to help
Does it happen on any particular browser or websites?
Is the screen alone going blank and back on or is the Chromebook rebooting by itself?
Please perform a Reset on your Chromebook and let me know if the issue persists
- Sign out of your Chromebook.
- Press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash
Continue.
- Follow the steps that appear and sign in with your Google Account.
Once you've reset your Chromebook:- Follow the onscreen instructions
- Check if the problem is fixed
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
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