The screenshot is not being saved

[Thentu]

I've taken screenshot on my laptop and the screenshot is not being saved to the gallery, i.e,onedrive photos. the screenshots are not at all being saved from  few months.

[iomare · Accepted solution]

Hi,

Are you pressing WinKey and PRTSCN to make the screenshots?

Let me know,

David

[mdklassen]

Windows includes the "Snipping Tool" application, which lets you take a screen-shot of all (or part) of what you see, and save the image.  Please try it.

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[Thentu]

Uh, no i'm using FnKey+Alt+prtsc

[iomare]

OK.

FnKey+Alt+prtsc  will save an image of the active Windows to the clipboard. You will then need to open a program such as paint, Word... to paste the picture and then save it.

WinKey+Prtsc will save a screen shot to your images folder (pictures)

Hope it helps,

David

[Thentu]

Thanks for the support, but my laptop model doesn't have WinKey.

[iomare]

It does not have the key with windows symbol on it between the Fn key and the Alt key on bottom left of keyboard?

[Thentu]

Oh! Yes I've got it yes the screenshots are being saved.
Thank you.

[iomare]

Your welcome.

Let me know if you need further help.

All the best,

David

Please click on accept as solution if answered your question

[SusanLeonard]

I use screenshot for personal and business use several times daily. It stopped working on June 15. Previously all I had to do was press the "prt sc" button. I tried what you said to do, the WinKey+Prtsc but that doesn't work either.  HELP?

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@iomare wrote:

WinKey+Prtsc will save a screen shot to your images folder (pictures)

Hope it helps,

David

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