There is a scratch in my screen i need to repair

[Aravindh4997]

I have a scratch in the laptop screen. I suppose it is caused because of closing and opening of the laptop which is not my mistake. The damage had occurred during the warranty period and after that there was lock down due to corona virus. I need to repair this and free service is preferred as there is no mistake from my side in this.

[praveen196]

@Aravindh4997 Welcome to HP Community!

I understand that there is a scratch  on the screen.

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

Or you can contact the local service center for repair.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!