cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
90
Flag Post

There is a scratch in my screen i need to repair

HP Recommended
HP Notebook 15-da1030tu
Microsoft Windows 10 (64-bit)

I have a scratch in the laptop screen. I suppose it is caused because of closing and opening of the laptop which is not my mistake. The damage had occurred during the warranty period and after that there was lock down due to corona virus. I need to repair this and free service is preferred as there is no mistake from my side in this.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
6,773 6,775 267 412
Message 2 of 2
Flag Post
HP Recommended

@Aravindh4997 Welcome to HP Community!

 

I understand that there is a scratch  on the screen.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Or you can contact the local service center for repair.

 

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation