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- There is no change in the brightness level of my screen.

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07-15-2024 04:06 AM
There is no change in level of brightness. when ever i am trying to change the brightness on the slider from 0 to 100 it stays the same there is not change at all. Even when i try to change in the settings it does not change. when I put certain brightness level restart my laptop then the brightness is getting changed to that particular level. But then again if i want to change the level there no change.
07-17-2024 06:42 AM
Hi @H_O_P_E,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're experiencing with your HP Envy x360 laptop's brightness not changing could be due to a few reasons, such as driver issues or power settings.
Here are some steps you can follow to troubleshoot and potentially fix the problem:
1. Update Graphics Drivers
Your graphics driver might be outdated or corrupted. Updating it can sometimes resolve the issue.
Manual Update:
- Press Windows + X and select Device Manager.
- Expand the Display adapters section.
- Right-click your graphics card and select Update driver.
- Choose Search automatically for updated driver software.
HP Support Assistant:
- Open the HP Support Assistant application.
- Go to the Updates section.
- Check for updates and install any available for your graphics driver.
2. Adjust Power Settings
Sometimes, power settings can interfere with screen brightness adjustments.
- Press Windows + X and select Power Options.
- Click on Additional power settings.
- Select your current power plan and click on Change plan settings.
- Click on Change advanced power settings.
- Scroll down to Display and expand it.
- Ensure the settings under Display brightness are correctly configured.
3. Check Display Settings
Verify that your display settings are correctly configured.
- Press Windows + I to open Settings.
- Go to System > Display.
- Ensure that Change brightness automatically when lighting changes is turned off (if available) and try adjusting the brightness slider again.
4. Run Windows Troubleshooter
Use the built-in Windows Troubleshooter to detect and fix issues.
- Press Windows + I to open Settings.
- Go to System > Troubleshoot > Other troubleshooters.
- Run the Power troubleshooter and follow the on-screen instructions.
5. BIOS Update
Updating the BIOS can sometimes resolve hardware compatibility issues.
- Go to the HP Support website.
- Enter your laptop's model number.
- Check for BIOS updates and follow the instructions to update.
6. Reinstall Graphics Driver
Reinstalling the graphics driver can help if the current driver is corrupted.
- Press Windows + X and select Device Manager.
- Expand the Display adapters section.
- Right-click your graphics card and select Uninstall device.
- Restart your laptop. Windows should automatically reinstall the graphics driver.
7. Check for Windows Updates
Ensure your operating system is up to date.
- Press Windows + I to open Settings.
- Go to Windows Update and check for updates.
8. Reset Power Plans to Default
Resetting your power plans can sometimes fix issues.
- Press Windows + X and select Windows Terminal (Admin).
- In the terminal, type powercfg -restoredefaultschemes and press Enter.
- Restart your laptop.
9. Check for Software Conflicts
Certain software, especially those controlling display settings, might conflict with the brightness settings.
- Disable or uninstall any third-party screen brightness or display control software.
- Restart your laptop and check if the issue persists.
I hope this helps.
`
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
07-17-2024 06:50 AM - edited 07-17-2024 06:51 AM
Hi @H_O_P_E,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're experiencing with your HP Envy x360 laptop's brightness not changing could be due to a few reasons, such as driver issues or power settings.
Here are some steps you can follow to troubleshoot and potentially fix the problem:
1. Update Graphics Drivers
Your graphics driver might be outdated or corrupted. Updating it can sometimes resolve the issue.
Manual Update:
- Press Windows + X and select Device Manager.
- Expand the Display adapters section.
- Right-click your graphics card and select Update driver.
- Choose Search automatically for updated driver software.
HP Support Assistant:
- Open the HP Support Assistant application.
- Go to the Updates section.
- Check for updates and install any available for your graphics driver.
2. Adjust Power Settings
Sometimes, power settings can interfere with screen brightness adjustments.
- Press Windows + X and select Power Options.
- Click on Additional power settings.
- Select your current power plan and click on Change plan settings.
- Click on Change advanced power settings.
- Scroll down to Display and expand it.
- Ensure the settings under Display brightness are correctly configured.
3. Check Display Settings
Verify that your display settings are correctly configured.
- Press Windows + I to open Settings.
- Go to System > Display.
- Ensure that Change brightness automatically when lighting changes is turned off (if available) and try adjusting the brightness slider again.
4. Run Windows Troubleshooter
Use the built-in Windows Troubleshooter to detect and fix issues.
- Press Windows + I to open Settings.
- Go to System > Troubleshoot > Other troubleshooters.
- Run the Power troubleshooter and follow the on-screen instructions.
5. BIOS Update
Updating the BIOS can sometimes resolve hardware compatibility issues.
- Go to the HP Support website.
- Enter your laptop's model number.
- Check for BIOS updates and follow the instructions to update.
6. Reinstall Graphics Driver
Reinstalling the graphics driver can help if the current driver is corrupted.
- Press Windows + X and select Device Manager.
- Expand the Display adapters section.
- Right-click your graphics card and select Uninstall device.
- Restart your laptop. Windows should automatically reinstall the graphics driver.
7. Check for Windows Updates
Ensure your operating system is up to date.
- Press Windows + I to open Settings.
- Go to Windows Update and check for updates.
8. Reset Power Plans to Default
Resetting your power plans can sometimes fix issues.
- Press Windows + X and select Windows Terminal (Admin).
- In the terminal, type powercfg -restoredefaultschemes and press Enter.
- Restart your laptop.
9. Check for Software Conflicts
Certain software, especially those controlling display settings, might conflict with the brightness settings.
- Disable or uninstall any third-party screen brightness or display control software.
- Restart your laptop and check if the issue persists.
I hope this helps.
`
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.