There is no change in the brightness level of my screen.

[H_O_P_E]

There is no change in level of brightness. when ever i am trying to change the brightness on the slider from 0 to 100 it stays the same there is not change at all. Even when i try to change in the settings it does not change. when I put certain brightness level restart my laptop then the brightness is getting changed to that particular level. But then again if i want to change the level there no change.

[A_Gayathri]

Hi @H_O_P_E,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing with your HP Envy x360 laptop's brightness not changing could be due to a few reasons, such as driver issues or power settings. 

Here are some steps you can follow to troubleshoot and potentially fix the problem:

 

1. Update Graphics Drivers

Your graphics driver might be outdated or corrupted. Updating it can sometimes resolve the issue.

Manual Update:

1. Press Windows + X and select Device Manager.
2. Expand the Display adapters section.
3. Right-click your graphics card and select Update driver.
4. Choose Search automatically for updated driver software.

HP Support Assistant:

1. Open the HP Support Assistant application.
2. Go to the Updates section.
3. Check for updates and install any available for your graphics driver.

2. Adjust Power Settings

Sometimes, power settings can interfere with screen brightness adjustments.

1. Press Windows + X and select Power Options.
2. Click on Additional power settings.
3. Select your current power plan and click on Change plan settings.
4. Click on Change advanced power settings.
5. Scroll down to Display and expand it.
6. Ensure the settings under Display brightness are correctly configured.

3. Check Display Settings

Verify that your display settings are correctly configured.

1. Press Windows + I to open Settings.
2. Go to System > Display.
3. Ensure that Change brightness automatically when lighting changes is turned off (if available) and try adjusting the brightness slider again.

4. Run Windows Troubleshooter

Use the built-in Windows Troubleshooter to detect and fix issues.

1. Press Windows + I to open Settings.
2. Go to System > Troubleshoot > Other troubleshooters.
3. Run the Power troubleshooter and follow the on-screen instructions.

5. BIOS Update

Updating the BIOS can sometimes resolve hardware compatibility issues.

1. Go to the HP Support website.
2. Enter your laptop's model number.
3. Check for BIOS updates and follow the instructions to update.

6. Reinstall Graphics Driver

Reinstalling the graphics driver can help if the current driver is corrupted.

1. Press Windows + X and select Device Manager.
2. Expand the Display adapters section.
3. Right-click your graphics card and select Uninstall device.
4. Restart your laptop. Windows should automatically reinstall the graphics driver.

7. Check for Windows Updates

Ensure your operating system is up to date.

1. Press Windows + I to open Settings.
2. Go to Windows Update and check for updates.

8. Reset Power Plans to Default

Resetting your power plans can sometimes fix issues.

1. Press Windows + X and select Windows Terminal (Admin).
2. In the terminal, type powercfg -restoredefaultschemes and press Enter.
3. Restart your laptop.

9. Check for Software Conflicts

Certain software, especially those controlling display settings, might conflict with the brightness settings.

1. Disable or uninstall any third-party screen brightness or display control software.
2. Restart your laptop and check if the issue persists.

I hope this helps. 

`

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[A_Gayathri]

Hi @H_O_P_E,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing with your HP Envy x360 laptop's brightness not changing could be due to a few reasons, such as driver issues or power settings. 

Here are some steps you can follow to troubleshoot and potentially fix the problem:

 

1. Update Graphics Drivers

Your graphics driver might be outdated or corrupted. Updating it can sometimes resolve the issue.

Manual Update:

1. Press Windows + X and select Device Manager.
2. Expand the Display adapters section.
3. Right-click your graphics card and select Update driver.
4. Choose Search automatically for updated driver software.

HP Support Assistant:

1. Open the HP Support Assistant application.
2. Go to the Updates section.
3. Check for updates and install any available for your graphics driver.

2. Adjust Power Settings

Sometimes, power settings can interfere with screen brightness adjustments.

1. Press Windows + X and select Power Options.
2. Click on Additional power settings.
3. Select your current power plan and click on Change plan settings.
4. Click on Change advanced power settings.
5. Scroll down to Display and expand it.
6. Ensure the settings under Display brightness are correctly configured.

3. Check Display Settings

Verify that your display settings are correctly configured.

1. Press Windows + I to open Settings.
2. Go to System > Display.
3. Ensure that Change brightness automatically when lighting changes is turned off (if available) and try adjusting the brightness slider again.

4. Run Windows Troubleshooter

Use the built-in Windows Troubleshooter to detect and fix issues.

1. Press Windows + I to open Settings.
2. Go to System > Troubleshoot > Other troubleshooters.
3. Run the Power troubleshooter and follow the on-screen instructions.

5. BIOS Update

Updating the BIOS can sometimes resolve hardware compatibility issues.

1. Go to the HP Support website.
2. Enter your laptop's model number.
3. Check for BIOS updates and follow the instructions to update.

6. Reinstall Graphics Driver

Reinstalling the graphics driver can help if the current driver is corrupted.

1. Press Windows + X and select Device Manager.
2. Expand the Display adapters section.
3. Right-click your graphics card and select Uninstall device.
4. Restart your laptop. Windows should automatically reinstall the graphics driver.

7. Check for Windows Updates

Ensure your operating system is up to date.

1. Press Windows + I to open Settings.
2. Go to Windows Update and check for updates.

8. Reset Power Plans to Default

Resetting your power plans can sometimes fix issues.

1. Press Windows + X and select Windows Terminal (Admin).
2. In the terminal, type powercfg -restoredefaultschemes and press Enter.
3. Restart your laptop.

9. Check for Software Conflicts

Certain software, especially those controlling display settings, might conflict with the brightness settings.

1. Disable or uninstall any third-party screen brightness or display control software.
2. Restart your laptop and check if the issue persists.

I hope this helps. 

`

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.