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HP Recommended
HP ENVY Laptop - 15-ep0027ur
Microsoft Windows 10 (64-bit)

Hello there!

 

I purchased  the following tilt pen:

Tilt Pen MPP 2.0 (3J123AA#ABB)

 

My laptop is:

HP ENVY 15-ep0027ur

 

The pen doesn't work. What I did:

  • charged it fully
  • installed all the drivers and updates that are possible and were recommended from other similar topics, via HP Assistant

I would like to make the pen work. What else should I do?

 

Thank you.

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