• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I bought an HP Spectre x360 16-f1005nl laptop, which came with the HP Rechargeable MPP 2.0 Tilt Pen (3J123AA). When I first turned on the laptop, the pen connected and worked normally. However, after a Windows update the next day, it stopped connecting. I kindly ask for assistance.

2 REPLIES 2
HP Recommended

@genga 

 

It is NOT compatible with your machine. On page 23 of the manual, it shows your machine is compatible with Zenvo Pen with nightfall black finish and cable part # L95615-001.  You can order from

 

                 https://partsurfer.hp.com/?searchtext=L95615-001

 

Or use part # to order elsewhere.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for your response, I made a mistake when asking the question — the pen model that came with the laptop is 3J122AA. Are L95615-001 and 3J122AA the same item?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.