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HP Recommended
HP Tilt Pen
Microsoft Windows 10 (64-bit)

Hi there, I need some help with my HP Tilt Pen that arrived today. I tried to seek help through the HP website and phone with no luck. I was told via the virtual bot on the HP website that the Tilt Pen is compatible with my HP Envy aq0044nr. I received it today and am having trouble using it. The pen connects to my laptop via bluetooth but I cannot access the Pen & Windows Ink settings as the setup guide shows. I also just tried using it without worrying about this step but that didn't work. Can you help me figure this out please? 

Here are my Windows Pen Settings:
Capture.JPG

 

Here is what all the setup guides say this page should look like:
Capture1.JPG

2 REPLIES 2
HP Recommended

@radz0794 

 

The following HP Tilt Pen driver is rated to Windows V1909:

sp101666.exe

 

Information file:

sp101666.cva

 

[Devices]
ACPI\ELAN2514="ELAN EzTouchFilter"

 

[Operating Systems]
WT64_1909=OEM

 

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HP ENVY - 13-aq0044nr 

 

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Dragon-Fur

HP Recommended

First check if your pen is registered or not then try again

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