Tiny Vertical Line on Laptop Screen

[ugoland]

I was working on my HP Pavilion x360 laptop running Windows 10 64bits recently, then the screen blinked. A tiny vertical line appeared after that.

I tried troubleshooting by, updating display drivers and updating the BIOs, yet to no avail.

Please help me solve this, as the line really make me uncomfortable.

Thanks.

[Riddle_Decipher · Accepted solution]

@ugoland

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I understand there's a tiny vertical line that's making you uncomfortable, let's work together and make ugoland comfortable, again! 😉 Although, to provide an accurate resolution, I need a few more details: 

• Did you happy to check with an alternate or external monitor if this line appears on that as well?
• Have you tapped F10 during a restart, get into BIOS and check if the line appears there?

While you respond to that, here's what you need to know:

If you haven't checked with another monitor yet, Please try an alternate monitor to understand if this is either a hardware or a software failure, here's why:

• if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 
• if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here 

If you don’t have an alternate monitor as suggested before:

• I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS) 
  • If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link, 
  • If it does, Contact HP to replace the LCD/Repair the computer: 

HP Support can be reached by clicking on the following link:  

1) Click on this link - https://hp.care/2moMFSc

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!