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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2K7AV)
Microsoft Windows 11

I am new to this. I have a small crack in the upper right corner of my screen I need some advice as to what I can do. Should I send it to HP, buy a monitor to use with it, or what> The crack is not interfering with anything, but I travel a lot to Brazil and have to take it with me in a padded briefcase. I will be away from the USA for a prolonged period of time. What are my options? 

Samuel54

1 REPLY 1
HP Recommended

@SAMUEL54

 

Welcome to the HP support community

 

I understand that your screen is cracked, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.