Touch Screen HP Pavilion x360-m1-u001dx Not working windows 8.1

[josemillennium]

I had this laptop original with windows 10 from manufacture and I did downgrade to windows 8.1pro since I need to run a prgram that works only with windows 8.1.

Now my touch screen is not working and can not find any driver, shows no pen or touch input available. Also i did check on device manager and dont see any HID for touch screen.

Can somebody please help me out with this matter. 

[Sparkles1]

Hi @josemillennium,

Welcome to the HP Forum! It is a fantastic site to find information, tips, and suggestions. For you to have the most rewarding experience please review the HP Forums Guide. First Time Here? Learn How to Post and More

I understand that your notebook came with Windows 10 pre-installed. You needed a program that would not work in Windows 10 therefore, you downgraded to Windows 8.1 Pro. Now your touchscreen is not responding.When you checked Device Manager there is nothing listed under HID. Have you tried scanning for hardware changes in Device Manager? Have you downloaded and installed the HP Support Assistant to aid with driver updates? Have you done all your Windows updates? Is the touchscreen recognized in the BIOS? If not, along the bottom you should see an option for defaults. Please choose that option.

Please let me know the outcome.

Thanks! If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos. :catvery-happy:
 

[josemillennium]

Thank you for answering. Unfortunately did not work anything you suggest. I did try all of you mentioned above but still don't have working. I have a friend that knows a lot of computer he said that I need to install the driver for touch screen. At this point I don't know where else to do if you know some thing that I can try please help me out I will really appreciate. Thank you again.

[Sparkles1 · Accepted solution]

Hi @josemillennium,

Thank you for the results. If the BIOS does not recognize the touchscreen, the driver would not help as it has nothing to install to. Here is a link to HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 😎 that I hope will help.

[josemillennium]

thnak you for your help. what i did is a full reset to my computer i did re install windows and now the touch screen is working, however i dont see and option for tablet mode. i lost some of the drivers i have installed most of them. can you please help me telling me what to do now. computer is working fine now has bluethoot and wifi work okay.

so far i have everything working good. just to make sure i have everithing what i need can you tell me a list of the main drivers i did not backup any of them that whats the worse mistake ever.

again thank you for your help