• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎05-20-2023 01:58 PM

HP Recommended
Product: HP EliteBook x360 1040 G5 Notebook PC
Operating System: Microsoft Windows 11

My touch screen stopped working for no known reason.  I went though the trouble shootings steps, but half of them don't apply and not even possible in the DOS start up screens because no what the menu looks like and the option is says to select isn't even present.  Al the others simply didn't work at all.  Then the virtual assistant had me jump through some hoops to talk t an agent, but then said due to technical issues they could connect to an agent.  How do I fix the touch screen when HP appears to not even have directions on fixing in in Windows 11.

 

 

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.