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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-31-2018 07:21 AM

HP Recommended
Product: HP Pavilion TouchSmart 14-b109wm Sleekbook
Operating System: Microsoft Windows 8.1 (64-bit)

I just performed a format and re-install of Windows 8.1 on a freinds laptop (HP Pavilion TouchSmart 14-b109wm Sleekbook).  I am in need of the software for the Touch Screen which seems to be unavailable on the software and drivers section of HP Support.  I get no error messages, the touch screen just does not respond.  I had to re-install due to windows not loading properly and the repair options would not work also.

 

Would anyone be able to help me with obtaining this software?

1 REPLY 1

‎10-31-2018 08:04 AM - edited ‎10-31-2018 08:07 AM

HP Recommended

The touchscreen driver is provided by Windows. Try Windows update.

 

See the following HP document o the subject

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HID-compliant-touch-screen-driver-mis...

 

That is the reason it is not available by way of the driver download web document.


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