cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Arismary
New member
2 1 0 0
Message 1 of 4
168
Flag Post

Touch keyboard not popping up when pressing a text box help please?

‎12-21-2020 02:33 PM

HP Recommended
Product: LAPTOP-KAFC7QP3
Operating System: Microsoft Windows 10 (64-bit)

Touch keyboard not popping up when pressing a text box help please? i did everything I could I saw the drivers  and updated them...Didnt work I disabled touch screen didn't work...

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,961 2,157
Message 2 of 4
Flag Post

‎12-29-2020 11:37 AM

HP Recommended

@Arismary

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the product number of your computer?
  • Are you using your computer in tablet mode?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Arismary
Author
New member
2 1 0 0
Message 3 of 4
Flag Post

‎12-30-2020 11:42 AM

HP Recommended

1.My product number is:00356-02096-02159-AAOEM                                                                                                                                          2.No and in tablet mode still doest work.                                                                                                                                                                      3.So as I said my exact issue is the touch keyboard k don't know why is happening but it doesn't wanna pop up in the text box. 4.No, not software changes.                                                                                                                                                                                            5.Yes I did a clean boot didn't work, And I also did an in-place upgrade and yes it didn't work

Was this reply helpful? Yes No
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,961 2,157
Message 4 of 4
Flag Post

‎12-31-2020 01:01 PM

HP Recommended

@Arismary

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

 

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation