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‎08-16-2017 05:34 AM

HP Recommended
Product: ProBook 4520s
Operating System: Microsoft Windows 7 (64-bit)

I installed a new windows (7 64-bit instead of 32-bit) and I had a feature in my touch pad that allowed me to enable/disable it when I double tap on the upper left corner (small orange light would appear when it's disabled) but once I installed the new windows it doesn't work anymore. Should I install a certain driver or something?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2017 06:19 AM

HP Recommended

Hi,

 

Try installing the Synaptics software package on the following link.

 

http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48843.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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1 REPLY 1

‎08-16-2017 06:19 AM

HP Recommended

Hi,

 

Try installing the Synaptics software package on the following link.

 

http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48843.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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