Touch pad keeps changing page zoom

[Crandee]

I do not know why the page zoom increases and decreases when I am using the touchpad. What is causing this? I have already changed my Win 10 settings and the auto-zoom is off. I have looked for a manual online to no avail. This is frustrating.

[The_Fossette]

@Crandee,

Welcome to the HP Support Community!

I recommend you uninstall the touchpad driver from device manager and then download and install it from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

Here is how it is done.

1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!