Touch pad left "click" not working

[MaisieM]

The touch pad on my 2015 HP Pavillion Spectre 360 suddenly went soft on the left side. When I try to "click" it I get no response. The action on it seems squishy and soft, not crisp.  The right click side works fine. Any suggestions? My OS is Windows 10.

[Dragon-Fur · Accepted solution]

@MaisieM 

Not sure - "squishy" is not good.

Added to "squishy", the underlying cause of the issue could be hardware.

For example.

If the TouchPad (also) seems "Out of place", that is, not perfectly flat to the surrounding surface of the keyboard area, the actual issue MIGHT be the battery. 

What?  If the battery is bloated outside of its normal shape, it can put pressure on the surrounding components.  Typical of the symptoms is a "not flat" surface area and sometimes touchpad action(s).

The problem with this hypothesis is simply that the battery may continue to function in spite of the "bloat".  It may or may not test "bad".

If you would like to do so, conduct the hardware tests, including those for the TouchPad and Battery.

Clear, concise, well written article - Contributed by  Wes_notebooks 

Testing for Hardware Failures

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[MaisieM]

Thank you Dragon Fur,

I am not sure what changed, but I did the quick diagnostics hardware test and two component tests and now it's working.

Go figure.

Appreciate your help,

@MaisieM

[Dragon-Fur]

@MaisieM 

You are welcome.

Excellent.

Good to banish the "squishy" bits.  Smiling.

Stay Safe.

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

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Answered? Select the relevant post "Accept as Solution" to help others find it.