Touch pad quit working. Help!

[Witness2]

Hi!

Just so you will know I finally got the mouse to work again!

The driver I needed was the 

Intel Serial IO Driver without Connected Standby Support

Who would have known?

Have a great day!

W

[Witness2]

My touchpad is working now.

The driver I needed was the 

Intel Serial IO Driver without Connected Standby Support

[joengr1]

I have notebook hp dv7 -3183cl after upgrade to window 10 touch pad scroll stop working, also the touch panell of the volume and the wireles stop working any sugestions how to solve the problem

[The_Fossette]

Hi @joengr1

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the touchpad stopped working after the windows update.

I’d love to help!

Follow the below steps to fix this issue.

• Press “Windows key + X” and click on “Device Manager”.
• In the list of devices, you should see the touchpad drivers.
• Right-click on the device and then select "Uninstall".
• In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
• In the Action menu of Device manager, select “Scan for Hardware changes” option.

This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[ndfar]

None of this helped, touchpad only responds somewhat decently from the left side only.  Guess I will disable the touch pad completely and only use an external mouse