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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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11-02-2019 02:45 PM
How do I turn the built-in touch pad on and off. I mostly use a USB connected mouse but often bump or touch the pad by mistake. Thank you for your help.
11-05-2019 08:09 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to know how to turn off the touchpad when a mouse is connected.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps to turn off the touchpad.
Step 1: Open Settings, click Devices icon and then click Mouse & touchpad.
Step 2: Under Touchpad section, turn off the option labelled Leave touchpad on when a mouse is connected. Please note that the option might not appear in non-precision touchpads.
If you do not see the above option, then follow the below steps.
Step 1: Open Registry Editor. To do so, open Run command by simultaneously pressing Windows + R keys, type Regedit.exe in the field followed by enter key.
Click on the Yes button when you see the UAC prompt.
Step 2: In the Registry Editor, navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh
Step 3: On the right-side, create a new DWORD value and rename it as DisableIntPDFeature. Finally, change its value to 33 (make sure that Hexdecimal is selected under Base section).
Step 4: Close the Registry Editor and reboot your PC to see Disable internal pointing device when external USB pointing device is connected option. Good luck!
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee