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‎03-27-2024 11:21 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)
Operating System: Microsoft Windows 11

My touch pad is not working past 6 months. Regretting of buying HP product. Tequies are saying the driver is supporting.  How to solve this issue? 

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1 REPLY 1

‎03-28-2024 08:12 AM

HP Recommended

Here's a video from HP Support about troubleshooting touchpads in Win11:


https://www.youtube.com/watch?v=-9ubfihIt1I



I am a volunteer and I do not work for, nor represent, HP
How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP | HP Support
How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP | HP Support
youtube.com/watch?v=-9ubfihIt1I
Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Chapters: 00:00 Introduction 00:30 Turn the TouchPad off, then on again 00:48 Perform
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