Touch screen(Ghost touch) issue on a new laptop.

[Roopkanwar]

Just started to have problems with touch screen.A ghost touch would start at the top right hand of screen and cursor would start flickering.What is this problem that nobody can repair it?All they say is to replace the screen.
Now when i record something(I love to sing in Audacity),a broken microphone type sound can be heard in every recording,but sometimes same recording is very clear.What do i do?
I feel like i should have never bought a HP laptop.I regret spending my money on it.HP is the most defective brand i ever had.I used to look at people with so many problems in laptops and would say that people don`t deal with laptops well that`s why this happens.I didn`t even touch my laptop for a week and it stopped working.As soon as the warranty expires,they treat you like they`ve never known any customer like you.
Now if someone can tell me any solution,they are welcome.

[Jay_G24]

Hi @Roopkanwar,

I'd like to help!

Try the below suggestions-

Enable the touch screen driver in Device Manager: 

1. In Windows, search for and open Device Manager. 

2. Expand the Human Interface Devices heading. 

3. The touch screen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device. 

4. If the option to enable the device is included in the menu, click Enable. 

If the Enable option does not appear in the menu, continue to the next step: 

1. Reinstall the touch screen driver in Device Manager 

2. Install Windows updates 

3. Update the BIOS and graphics driver 

4. Configure the touch display 

5. Perform a touch screen diagnostic test in HP Hardware Diagnostics UEFI 

6. Adjust the power management settings for your touch screen 

7. Reset your computer 

8. Perform a Microsoft System Restore 

9. Perform an HP System Recovery 

 Refer to the document: Troubleshooting Touch Screen Issues (Windows 10, 😎

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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