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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎08-05-2019 08:38 AM

HP Recommended
Product: Hp split x2 PC
Operating System: Microsoft Windows 10 (64-bit)

2E2A1920-8C8A-4D16-93DF-FC8FE771D646.jpeg

 

1 REPLY 1

‎08-07-2019 10:46 AM

HP Recommended

@Naveena22
Thank you for posting on the HP Support Community.

 

This is a physical display hardware related issue,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to replace the computer touchscreen. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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