Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Touch screen problems

HP Recommended
HP Spectre Folio
Microsoft Windows 10 (64-bit)


    I have some odd problems with my touch screen.  To begin, the pen no longer responds.  I can use my finger fine, but the pen does nothing.  Secondly, when I have the computer in tablet mode and turned to portrait the corners of the screen don't work.  For example, when I tap the windows icon nothing happens.  Or when I am reading PDFs and tap the menus on the sides nothing happens.  If I turn it back to landscape then I can touch everything and it responds.  But in portrait, the edges don't respond.  Any help would be appreciated.  Thank you.

HP Support Agent
HP Support Agent
21,029 20,988 913 964
Message 2 of 2
Flag Post
HP Recommended


Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation