• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-01-2021 12:17 PM

HP Recommended
Product: HP Spectre Folio
Operating System: Microsoft Windows 10 (64-bit)

Hello,

    I have some odd problems with my touch screen.  To begin, the pen no longer responds.  I can use my finger fine, but the pen does nothing.  Secondly, when I have the computer in tablet mode and turned to portrait the corners of the screen don't work.  For example, when I tap the windows icon nothing happens.  Or when I am reading PDFs and tap the menus on the sides nothing happens.  If I turn it back to landscape then I can touch everything and it responds.  But in portrait, the edges don't respond.  Any help would be appreciated.  Thank you.

1 REPLY 1

‎01-08-2021 08:03 AM

HP Recommended

@LonewolfMark

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.