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‎06-27-2024 12:36 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f2000 (74R50AV)
Operating System: Microsoft Windows 11

Hello, 

Please advise: My touch screen recently stopped working. I am not sure if this is the issue but there is a problem with the I2C HID Driver. If this is the issue, how do I uninstall and reinstall this driver, and is it safe for a average user to do this?

 

Thanks

Category:
1 REPLY 1

‎07-06-2024 03:16 AM

HP Recommended

Hello Alanna1672, I leave you the link where it explains how to solve this problem.

https://support.hp.com/us-en/document/c06213896

Greetings.

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