Touchpad glitching; slow, unresponsive, stops responding, is ridiculous

[Anniboo]

I bought this laptop less than six months ago, and it's already starting to deteriorate. My Last HP laptop also started to become, essentially useless after about six months. I can see a repeating pattern here, so it's unlikely I'll continue purchasing HP products, but in the meantime, I'd like to fix this issue, so that I can still use this laptop in the interim of finding a much better company, with higher standards for product functionality.

My touchpad regularly stops functioning; sometimes, I have to have my hands placed a certain way on the laptop for the touchpand to work. Other times, it will lag, or I'll have to wait or even restart for it to become functional again. Sometimes, the cursor will jump to an entirely new location while using the touchpad. Basically, it rarely works the way it is intended to be used. I have uninstalled, and reinstalled drivers, I have performed recommended updates, and bla bla bla. I'd like a legitimate solution, asap.

[Dvortex]

Hello @Anniboo – Hope you are well!
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.

I understand you are having issues with the Touchpad of your HP notebook. Try the steps mentioned here: http://hp.care/2dp5VdV

Once done, perform a BIOS update. Get the steps here: http://hp.care/2bNWnJ0

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!