Touchpad isn’t working

[Btcas15]

I have a HP Pavilion and my touch pad does work at all, it is on.

[VikramTheGreat]

Hi @Btcas15,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP Pavilion touchpad isn't working, even though it's turned on, here are several steps you can try to fix it:

 1. Check if the Touchpad is Disabled via Shortcut

• On many HP laptops, the touchpad can be toggled with a double-tap in the top-left corner of the touchpad.
• Alternatively, try pressing Fn + F5, F6, or F7 (varies by model) to toggle the touchpad.

2. Enable Touchpad in Settings

1. Go to Settings > Bluetooth & devices > Touchpad
2. Make sure the Touchpad toggle is ON

3. Check Device Manager

1. Press Win + X > Device Manager
2. Expand Human Interface Devices, or Mice, and other pointing devices
3. Look for Synaptics, ELAN, or HID-compliant touchpad
   • If it's disabled, right-click and choose Enable
   • If there's a yellow warning icon, try Update driver

4. Reinstall Touchpad Driver

1. In Device Manager, right-click the touchpad device > Uninstall device
2. Restart your PC — Windows should reinstall the driver automatically

Or download the latest driver from the HP Support site.

 5. BIOS Settings

Sometimes, the touchpad can be disabled in BIOS:

1. Restart your laptop and press Esc or F10 to enter BIOS
2. Look for the Internal Pointing Device and make sure it's enabled

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support