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‎03-09-2022 07:59 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My left and right click buttons on my laptop touchpad are not working. So left click & scroll does not work on browser windows.

Category:
1 REPLY 1

‎03-12-2022 04:34 AM

HP Recommended

Hi@gz35dv,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the Touchpad left & right buttons not working.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Run HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures.
  • Check in Bios. Restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue or a hardware failure.

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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