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05-21-2022 07:26 PM - edited 05-21-2022 07:35 PM
I found two issues with my HP ProBook 455 G8:
- When I try to left/right click with the Touchpad on Windows 10 (or in the BIOS), it does nothing. (Works fine on Linux though.)
- Sometimes when a new window appears, the touchpad starts selecting text on its own. (This does not happen when I disable the touchpad in the Control Panel.)
I just bought this laptop a few days ago, and this problem has been happening from the very first day. BIOS updates didn't solve the issue. Neither did installing the newest HP drivers that the self-service website detected for me as needing install. In fact, the Touchpad does not seem to have a HP-specific driver, but a Windows-generic one. I have Windows 10 version 21H2.
I normally use an external USB mouse, but it would be nicer to get the touchpad work too.
Can you help me?
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Accepted Solutions
08-02-2022 12:31 PM
Problem got solved somehow. I just updated my BIOS to version 01.09.10 Rev.A, then tried again. Since then:
* BIOS finally accept left clicks. ✅
* Windows 10 left/right clicks work. ✅
* I haven't tested if the touchpad selects text on its own in Win 10 though...
I guess if the BIOS is fixed too it has to be the BIOS update that fixed it.
06-10-2022 10:33 AM
You and me both and I have brought 2 of them with another on the way. Seems to help with a long press but then doesn't, double click is horrible. Will check to see if there is an app/setting to alter the sensitivity for it. Control Panel Mouse Settings maybe...anyway its annoying and frankly almost impossible to use as it is.
08-02-2022 12:31 PM
Problem got solved somehow. I just updated my BIOS to version 01.09.10 Rev.A, then tried again. Since then:
* BIOS finally accept left clicks. ✅
* Windows 10 left/right clicks work. ✅
* I haven't tested if the touchpad selects text on its own in Win 10 though...
I guess if the BIOS is fixed too it has to be the BIOS update that fixed it.
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