Touchpad not detected in Ubuntu 20.04

[ati_team]

Hi,

I have a HP Zbook G10 system. I am running a dual boot configuration with Windows 11 and Ubuntu 20.04. The issue is that the touchpad is working normally with Windows but in Ubuntu the touchpad is not getting detected. Here is the output of xinput 

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ PS/2 Generic Mouse                      	id=13	[slave  pointer  (2)]
⎜   ↳ HP HP 435 Mouse Consumer Control        	id=16	[slave  pointer  (2)]
⎜   ↳ HP HP 435 Mouse                         	id=19	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=7	[slave  keyboard (3)]
    ↳ HP 5MP Camera: HP 5MP Camera            	id=8	[slave  keyboard (3)]
    ↳ HP 5MP Camera: HP IR Camera             	id=9	[slave  keyboard (3)]
    ↳ Intel HID events                        	id=10	[slave  keyboard (3)]
    ↳ Intel HID 5 button array                	id=11	[slave  keyboard (3)]
    ↳ AT Raw Set 2 keyboard                   	id=12	[slave  keyboard (3)]
    ↳ HP WMI hotkeys                          	id=14	[slave  keyboard (3)]
    ↳ HP HP 435 Mouse System Control          	id=15	[slave  keyboard (3)]
    ↳ HP HP 435 Mouse Consumer Control        	id=17	[slave  keyboard (3)]
    ↳ HP HP 435 Mouse Keyboard                	id=18	[slave  keyboard (3)]

Requesting support to resolve this issue.

Regards,

ati

[WAWood]

Apart from a few Workstations that come with Linux distro preloaded, HP provides no support for Linux.

I mention this because with Windows, we can provide links to videos and HP Documents. We can provide links to HP diagnostic apps you can download and run on your PC. We can provide links to HP drivers and to HP BIOS updates, which you can also download and run on your PC. And, nearly everything useful can be done using an application or utility that HP will provide you for free.

For the general population of HP customers trying to use or install Linux, we have NONE of that. No diagnostics. No videos. No downloadable utilities or tools. And, once you get into Linux, you discover that you have to become VERY familiar with the command line to do anything complicated. We have no command line scripts or examples to provide you.

So when I recommend going to the support forum for your Linux distro, it is because THERE is where you will get the amount and kind of support you need.