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Tejas5
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Message 1 of 2
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Touchpad not working

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Hp spectre x360 convertible 13-aw2xx
Microsoft Windows 10 (64-bit)

My laptop fell from my hand and since then it's touchpad is not working.I bought it last week only .

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Tejas5

 

I reviewed your post and I understand that the touchpad is not working on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and run a test on the touchpad to make sure whether it is a software or a hardware issue.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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